Our stay was fantastic, especially the live rock music at the bar and the spacious room with comfortable beds. I also loved the welcome surprises for my birthday! Would definitely return.

Great location near Hyde Park, but the bathroom was super small.

Do recommend for a flying visit

Spacious room, comfortable bed, with a nice touch of a bowl of strawberries and chocolates along with a complimentary bar. the easy access to Marble Arch made exploring the city a breeze.

Everything was ideal.

I had a great time enjoying the cool art, spacious rooms, and the lively bar area during my stay. The hotel is super central and clean, perfect for exploring nearby attractions.

All fine, but check-in chaos

Ideal for families who enjoy some hustle and bustle

The staff were incredibly friendly and helpful. They really went above and beyond especially when I arrived late and they made sure I had a nice welcome with a complimentary drink.

It wasn’t exactly a budget place but you get what you pay for in terms of comfort.

A Family-Friendly Getaway with Room for Improvement

We enjoyed our 1-night stay in a Gold Twin room. While the room was comfortable, missing amenities like robes and slippers slightly disappointed us. The lobby was bustling, making it noisy at times. For a better experience, opt for quieter hours or a less busy period.

The cozy armchair in our Gold King room was perfect for relaxing after a day out.

The bathroom had a strong drainage smell that was quite unpleasant.

It was just a great match for a swift stopover in London with fantastic value for money. The in-room toilet had a bad smell that needed attention but the staff quickly addressed our concerns. Tip, Don't hesitate to reach out to the staff about any issues you face during your stay.

Comfortable Stay with Room for Improvement

Our group enjoyed a pleasant week in a spacious Gold Twin room. While the hidden side bar was a gem for evening drinks, service at the main bar could be improved. Don't miss exploring the delightful dining options nearby for a true taste of London.

Great location near Hyde Park, but the room could use a refresh.

Great service and amazing room view, but Wi-Fi was spotty at times.

We booked a Classic Twin room for our family, but it fell far below expectations. The atmosphere lacked warmth and comfort. While we expected more engagement from the staff, our three-night stay felt unwelcoming. I recommend seeking a more family-oriented hotel.

I had a wonderful time at Cumberland, with its fantastic location and comfy beds making it a delightful base for my adventures. Although there were some issues with late-night check-in, the friendly staff was helpful. I loved exploring the vibrant city from this artistic hub.

Fantastic location with a cozy vibe

I had a wonderful 2-night stay in a Gold King room. The location was unbeatable, just a stroll away from Hyde Park and plenty of shops. The friendly staff made me feel welcome, and I loved the buzzing atmosphere at the bar and restaurant. the bathroom could use a bit more attention to cleanliness.